RETURNS

Return Policy

RETURN PROCESS

1. Your return meets the requirements below:

  • It is in the original packaging.
  • It has all of its original tags still attached.
  • It has not been worn.
  • It has not been washed.
  • It is in ‘as new’ condition.

2. Contact Classic Sportswear

Email info@classicsportswear.com.au to obtain a Return Authority Number and return shipping address details.

3. Print and attach your returns form.

Please make sure you print this off and put it inside the package that you’re sending back so we know that it belongs to you.

4. Send your parcel back to us.

Once you’ve completed the above steps, you’re ready to send your parcel back to us. Once your return has been processed, you’ll receive an email notifying you of the outcome.

What if my item is damaged or faulty?

In the unlikely event that you have received an item that is damaged or faulty please email info@classicsportswear.com.au including image of faulty garment and you will be contacted by our customer service team within 48hrs with a Return Authority Number and return shipping address details.

If you have purchased and received a product with a major fault, you have the right to ask for your choice of a replacement providing stock is available or a refund within 30 days of invoice.

If you have received a product with a minor fault, we will offer to repair instead of a replacement or refund.

More information on consumer law can be found here: http://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund